Logitech makes good-quality headsets, mice, and keyboard devices. Gamers and PC users love the Logitech G935 wireless headset. It’s not very easy when the Logitech G935 wireless headset stops working. It is not a problem that can’t be fixed. Below, the Logitechsoftwarecenter has put together a guide explaining how to troubleshoot the Logitech G935 microphone not working on PC.
A Reason for Logitech G935 Mic Not Working
The following reasons explain why the Logitech G935 microphone may not work on Windows PC.
- No access to the microphone
- Logitech G935 is not set to the default microphone
- The microphone is disabled
- Missing or outdated audio drivers
- Hardware problem
Now we know what might be causing the problem. Let’s learn how to fix a not working Logitech microphone and update the driver.
The Best Way To Fix Logitech G935 Mic Not Working
Solution 1: Check Headset for Hardware issue
Sometimes when the headset hardware or USB port is damaged, you may face problems like the Logitech G935 microphone not working. To fix it, follow the steps below:
- Try connecting the headset to an alternative port.
- If this doesn’t help, try using another PC to connect the headset.
- If this helps, you know the problem is with the PC, not the headset.
Solution 2: Grant Mic Access
To access the microphone, Windows requires special permissions. When disabled, the Logitech G935 wireless microphone stops working. Below we provide instructions for granting permissions:
- Press Windows + I to open Windows Settings.
- Double-click the Privacy option from the menu on your screen.
- Double-click the microphone from the app permission.
- Adjust the downward sliders. Allow access to this device’s microphone and apps to access your microphone.
- Now, use the Logitech G935 headset and see if the microphone works.
Solution 3: Set the microphone as the default
When the Logitech G935 microphone is not set to default, you may face a microphone not working issue. Hence, to make it work, you need to set it as default for it to work. To learn how to do this, follow these steps:
- On the keyboard, press Windows + R to open the Run window.
- Type the Control panel and press the Enter key.
- Double-click the Sound option.
- Click the Recording tab > right-click any space inside the Sound window > select Show Disabled Devices.
- Right-click Headset Microphone > Enable.
- Once enabled, right-click > Set as the default option.
- Then, right-click on the microphone> select the Properties option.
- Set volume to maximum level > click Ok.
- Check whether the problem is fixed with the Logitech G935 gaming headset microphone.
Solution 4: Update the corrupted audio driver
The most common reason behind the microphone not working on Logitech G935 is outdated drivers. Therefore, to fix the problem, updating the Logitech G935 drivers is recommended. You can visit Logitech’s official website for questions (FAQs) about the Logitech G935 Wireless Gaming Headset.
Solution 5: Update Windows
Updating the operating system helps fix various issues, including the Logitech G935 microphone not working. To update it, follow these steps:
- Press Windows + I to open Windows settings.
- Double-click Update & Security.
- Click, Check for updates > If an update is available, you will get an option to Download and Install the update. Click on it to continue.
- Restart the PC to apply the changes.
Solution 6: Run the Sound troubleshooter
You can use the built-in Troubleshoot sound option to fix audio problems. To use it and fix the Logitech G935 gaming headset microphone not working, follow these steps.
- In the system tray, look for the sound icon.
- Right-click on it and select Troubleshoot sound.
- Follow the prompts to solve the problem. Now try using a headset; it should help.
Solution 7: Reinstall Logitech Gaming Software
When there is a conflict between your PC and Logitech Gaming Software, you face the problem of the gaming headset microphone not working. To fix this, reinstall the Logitech G935 software.
- On the keyboard, press Windows + R to open the Run window.
- Type appwiz.cpl and click OK.
- Search for Logitech Gaming Software > Uninstall.
- Now, reinstall the latest Logitech G935 software.
- Double-click the downloaded file & follow the on-screen instructions.
Now try and use a headset. It should work fine.
Solution 8: Run the Audio Troubleshooter
You can try running the built-in audio troubleshooter on Windows if nothing else works. To use it, follow these steps:
- Type audio troubleshooter on the Windows search bar.
- From the search results, Select Find and fix audio playback problems.
- Click Next to follow the instructions and troubleshoot.
Logitech G935 Microphone Not Working Resolved
Above, we have shared workable fixes to solve the Logitech G935 gaming headset microphone not working issue. You can try them one by one to fix the mic problem. If not, which is unlikely, you can try changing the battery and see if that helps. However, the microphone issue will likely be fixed after updating the drivers. We hope this article will be helpful to you.